24 January, 2025
7 Keys to an Exceptional Experience with your Freight Broker
Great customer experience (CX) in freight brokerage ensures on-time deliveries, clear communication, and fewer disruptions—key to business success.
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Description: Conrad Winter is an independent content and copy writer who writes about transportation and logistics. He began his career as a writer at advertising agencies in Chicago and New York where he wrote copy for International Trucks, Eaton truck components and many other brands across a wide spectrum of product categories. Conrad has written blogs, whitepapers and case studies for a wide range of companies in transportation and logistics and contributed articles to Inbound Logistics, Food Chain Digest and the Transportation Sales and Marketing Association blog.
Alumni of: Loyola Marymount University in Los Angeles
Job Title: Principal of Conrad Winter LLC
Great customer experience (CX) in freight brokerage ensures on-time deliveries, clear communication, and fewer disruptions—key to business success.
Read MoreA "perfect shipment" delivers on time, in full, and stress-free, but it’s far from guaranteed. WSI’s customer-focused freight brokerage prioritizes competitive rates, compliance, and clear communication to make perfection achievable.
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